It’s smooth sailing when you switch to hosting with us.
Free Website Transfer
We can help you migrate your website for free*. Our team will move your website content and databases from your current provider upon your request and ensure everything is working properly.
If you leave your current hosting provider before your plan expires, we can compensate you for up to six months. We will add the remaining months to your current Canadian Web Hosting account for free so that you don’t lose money by changing hosts.
Transfer Terms and Conditions:
- The transfer promotion applies to customers who purchase any Standard Linux or Windows plan.
- This offer is valid to any customers who purchase services for at least a year.
- This offer is not valid to resellers or affiliates.
- The customer must provide proof that the account(s) that are transferred must be registered with the previous host for more than 30 days.
- The customer should request this transfer promotion by emailing our Customer Experience Team at firstname.lastname@example.org within 7 days after initial sign up.
- The customer should present cancellation notice to previous hosting account and provide documentation showing the expiration date of the previous account in order to receive compensation for the months remaining with the previous hosting provider.
- Canadian Web Hosting will credit up to 6 months of unused hosting with the previous host to the new Canadian Web Hosting account. This will be done when acceptable form of proof of hosting services with previous host is received. These can be the following:
- Credit card statement showing the charge for prepaid hosting.
- Welcome email from previous host showing start date and plan length.
- Payment receipt showing start date and plan length.
- Any other document showing start date and plan length.
- The promotion does not have any cash value and cannot be combined with any other offers or promotions.
Website Transfer Terms:
- The customer must email our Customer Experience Team at email@example.com with the FTP and control panel login details from the previous host in order to expedite the transfer process.
- We cannot guarantee successful transfer if any of the following conditions is present:
- If the website uses a different MySQL version than what Canadian Web Hosting currently uses (currently MySQL 5+).
- If the website uses a different PHP version than what Canadian Web Hosting currently uses (currently PHP 5+).
- If the website uses different server settings from Canadian Web hosting.
- If the server of the previous host continuously experiences timeouts during the transfer.
- Email accounts and messages can only be transferred if the previous hosting account was managed with a cPanel version compatible with Canadian Web Hosting cPanel (currently using cPanel 10+ and 11+).
- FTP accounts can only be transferred if the previous hosting account of the customer was managed with a cPanel version compatible with Canadian Web Hosting cPanel.
- Subdomains, add-on domains, and parked domains should be additionally recreated on the Canadian Web Hosting customer's account if the previous hosting account of the customer was NOT managed with a cPanel version compatible with Canadian Web Hosting cPanel. This should be requested additionally by the customer, as it is not included in the website transfer.
- The website transfer can take up to 7 days to be completed after all necessary information is provided by the customer.
- Website content greater than 2GB cannot be transferred for free as part of the transfer promotion.