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Something not working, or need a hand? Goes straight to the support queue.
Our support team is available 24/7/365 for all hosting customers. Sales team is available Monday to Friday, 6:30 AM to 6:00 PM PST.
We typically respond to all inquiries within 1-2 hours during business hours. For urgent issues, call our 24/7 support line at 1-888-821-7888.
Yes! Call us at 1-604-283-2127 (Vancouver) or toll-free at 1-888-821-7888. Our support team is available 24/7.
Yes, if you have an existing account, you can submit a ticket through our helpdesk. This allows you to track your request and receive updates.
To help us assist you faster, please include your domain name, account email, and a detailed description of your question or issue. Screenshots are also helpful if applicable.
Absolutely! Canadian Web Hosting is headquartered in Vancouver, BC and is owned and operated by Canadians. We have data centres in Toronto and Vancouver, are PIPEDA and PHIPA compliant, and all prices are in Canadian dollars.