| 1. | I'm using Frontpage to publish my website. Does that mean I need to be on the Windows Plan? |
| | No. The Basic/Value/Pro plans will support Frontpage extensions. There is no need to be on the Windows ASP.net plan. |
| 2. | I have Windows XP on my computer, so do I signup for the Windows hosting then? |
| | No. Your operating system does not matter when selecting a plan. Most of the time, the webserver is
transparent to the user. |
| 3. | Does the standard hosting plans (Linux) support ASP or .NET pages? |
| | No. We have found that running ASP pages on Linux is very limited in its use. Therefore, we will only support ASP and .NET on our Windows plan. |
| 4. | What is the difference between Unix/Linux and Windows plan. |
| | Unix/Linux supports CGI/Perl/PHP and Mysql natively. Windows will allow you to publish in ASP, .NET pages and has support for MS SQL, MS Access databases. Unix/Linux runs on CPanel and Windows runs on Helm control panel
Unless you have a special need for Microsoft Products like ASP, then our standard hosting plan is best suited for your website. |
| 5. | I have never used Linux before so I don't know if I can manage my website on the standard hosting plans. Does this mean I have to pay extra for Windows plan? |
| | No. All our hosting plans do not require you to have knowledge of that
operating system. For the most part, the webserver is transparent to the user.
The Cpanel Control panel on Linux will help you manage things like email creation, common
script(like Formmail) installations, and backup. If you know how to use a mouse and keyboard, you will be able to manage your website with our control panel.
Note: This does not mean that our control panel will create your website. You will still need to have knowledge of how to create and design your website. |
| 6. | Can I pay by cheque. |
| | Yes. Cheque along with money order and Paypal is
accepted but you will still have to enter a valid credit
card. During the signup process, simply put in the notes section that you would be sending in your payment. We will process your account but will not charge your credit card.
All hosting accounts will need to have a valid credit card on file. This is to verify that you are of legal age which is required for our Terms and Agreement contract. |
| 7. | I still have some questions and not sure which plan is right for me. Now what? |
| | Sure, you can reach us with any questions:
Toll Free Sales Dept : 1-888-821-7888 between 6:30 AM - 6:00 PM PST 7 days a week.
Ticketing System: Click here.
Live Support: Click on our Live support on the menu bar.
We will be happy to answer any questions that you may have |
| 8. | Many Companies claim to be Canadian and have servers in Canada but they are not. Are you really Canadian? |
| | Yes.
Canadianwebhosting.com is owned by Canadian and operated
by Canadian. We have been in the web hosting
business for over 10 years, operating in Vancouver, B.C., Canada. |
