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1. How can I change a
password for my domain and primary POP3 email account?
Go to your cPanel Control Panel at http://www.yourdomain.com/cpanel
and click on "Change Password" link and follow the instructions
2. How do I change passwords
for secondary POP3 email accounts?
Go to your cPanel Control Panel at http://www.yourdomain.com/cpanel,
click the "Mail" icon, then
click on "Add/Remove Accounts". Any secondary
email accounts you have set up will be listed. On the
far right side of the list, click on "Change Pass"
for the appropriate account.
3. I can't access my cPanel Control
Panel because I've lost my password and I can't read my
password in any of my FTP or email settings because it's
all asterisks.
You will need to send us an email from the same email
address you used to sign up for your hosting account,
or from your domain email address, or from the same email
address as what your domain registrar shows as the Registrant
(legal owner) of your domain name. We can either provide
you with a new password or reset your old one. If you
have changed your primary password since getting your
hosting account, we will not be able to reset your old
password because passwords are one-way encrypted and even
we can't pull up whatever your newer password was. In
that case we will create a brand new one for you.
4. How do I password protect
a specific page or directory in my web site?
To password-protect specific pages or areas of your web
site, you can use either the Password
Protect Directories feature in your cPanel, or if
you are familiar with .htaccess
Files you can use .htaccess to assign a password to
a specific area of your site. If you want to protect a
specific page, you must first create a special directory
for it, put the page into the new folder, and then assign
username and password access for that folder. NOTE: If
you are using FrontPage you cannot use the Password Protect
feature in your cPanel. See special instructions for FrontPage
users on the FrontPage FAQ page.
As always, if you need any help at all, feel free to email us at support@canadianwebhosting.com or use the PHP Live button on the left.
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