Now that is certainly more than I had hoped for, it is starting to make sense
why you guys are recommended as highly as you are.
You have my thanks and no doubt loyalty from now on :)
THANK YOU! I have successfully set up separate stats for 2 other addon
domains, thanks to your excellent support. I really appreciate your extra
effort to clarify details for me.
We have had some time to test out the broadcast email solution. I just wanted
to let you know it is working better than ever.
Thanks for your hard work and continued professionalism.
You really helped us out by getting this resolved so quickly.
I trust all is well and appreciate all of your efforts with this.
Your explanation makes perfect sense - that said, I think we will leave things as they are for now. Lets see how things progress over the next few months before we make any decisions to start modifying binary files (its way over my head).
Thanks again for all your help - your promptness and expertise has been great - please feel free to pass this email onto your boss.
Can I just say that the folks at Canadian Web Hosting completely rock?
I've had many problems with other hosting services and CWH just keeps proving to me why they are the only ones that I now recommend to my clients!
Your level of customer service is exemplary and the timeliness is remarkable.
Dear Jenell, Am I in another dimension? I read your reply below and I'm
shaking my head that a big business would treat a little bitty fish like me
so fairly? ... I treat people like I want to be treated
but never expect this from the corporate world. I don't mind paying for my
extra capacity because you are trying to make a profit, too. Your company
exemplifies professional service and I will continue to sing your praises.
Rest assured of that. I'm going to put your company on my website because I
get a lot of hits and it might result in more business for your worthy
Thanks for the help. Much appreciated. Your client support on the
sales side seems to be just as good as support on the technical side.
Your techies have never failed to help me either.
Thank you very much for your quick replies and excellent service! I am
really unfamiliar with how webhosting works, after inheriting the
administration of our website, and your service staff have been very
straightforward and very understanding as I worked through the kinks in
renewing our service!
I believe I spoke with Theo (I hope that is right, or nearly right?) at Billing. He was great to deal with and walked me through every step of how to resolve my issues. I really, really appreciate the help.
Many thanks, but I think Teo got me on the way in an earlier email -- I have
shot in another application to CIRA now fixing my original error, and will
see what they say next.
Their phone number will sure come in handy if I need to follow up some more, so thank you for that too!
As usual, CWH staff have been my heroes -- you all deserve big KUDOS for your support!!
Thank you very much! Everything works exactly as I was hoping it would!
Make sure your supervisor gives you a raise! :)