Customer Feedback



I would like to put in a very good word for the exceptional service I have just received from your employee Angela.. When it comes to computers, I am a real dummy and this lady with all the patience in the world has very calmly directed me through an ongoing problem I have been suffering with since August. Not only do I now have my laptop working, my i phone is working!!! I have never had both of them working at the same time. I am certain if it wasn’t for Angela’s patience and calm manner, it wouldn’t have happened. She definitely deserves a raise!!! I would hire her tomorrow. In navy jargon, BRAVO ZULU. The highest praise one can bestow. Thank you

Gary
http://www.victoriabuyer.com
12/30/2011
Super, thanks! I am now able to connect on port 10022 and make changes etc. Part of the issue was that my proxy server had a drive that had re-mounted itself as read-only. Yikes! ;) I appreciate the quick turn-around, BTW. This reply comes delayed, but I received your update and confirmed the good news shortly after you changed the ticket.

Graham
http://www.mcfarlanrowlands.com
11/13/2011
Thank you for all that info.... It works just fine. Thanks so much. Have a great evening.

Anders
http://www.WeDiscoverCanada.ca
11/13/2011
Thank you very much for your prompt and more importantly correct response :) Both worked perfectly....

Brian
http://www.emporiodelossandwiches.com
11/13/2011
Thanks very much for fixing the issue. I'll see to fixing the url's regarding the fallowing links to make the site fully secure under the SSL.

Bernard
http://www.alllocallymade.ca
11/13/2011
Thanks Shirley, We really appreciate the quick response from yourself and your group on this

Byron
http://www.metroland.com
11/13/2011
Thank you for following up. All works perfect, even server response time and load performance improved. Thank you for professional advices and prompt implementation. Not an easy task to get a decent hosting provider with a great tech team and wise customer service. I'm incredible happy with CWH magic. Awesome job, guys! Huge thanks!

Norman
http://www.buyreductil.net
10/19/2011
Hi Shirley, You are always the best! We must do coffee sometime haha! Thank you for your continued support, Arthur New Western Productions

Arthur
http://www.epfcss.ca
10/5/2011
I have been a client of Canadian Web Hosting for a few years now. Over the years, I have had glitches and weird things with my service but one thing has remained consistent – the stellar support from your support department. I’m a consumer user of a computer – not someone with technical knowledge so I have to ask a lot of questions. Your staff are so thorough, so polite, so quick to respond – they keep me not only as a customer but as a referral service. I instruct new start up businesses and I always write your domain name on the board as a place to go to register. I talk up the support service always. I was not a fan of your Sitebuilder program so couldn’t refer it as a web tool box but recently, I was given a link to the RVSitebuilder tools. After going through each and every tutorial, I was told that I didn’t have that program available on the server I was on. Your support staff arranged to move me. I’m going to try the toolbox now fully but feel that its going to hit the mark so now when I refer, I will be able to boast about your reliability, your staff and the quality and ease of your added value products.

I know people are quick to complain about bad service so wanted to make sure I sent out a note of appreciation for your good service.

Allison
http://www.morebusiness.ca
10/5/2011
I'm very impressed with your teams work on this project...speedy delivery and perfect results. Exactly what I needed to help support my business...thanks! Please pass on my comments to the rest of the staff that helped us get this project completed.

Monica
http://www.sevenandone.com
10/3/2011

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